Templates · Product

Customer feedback

Collect feedback from every channel and tie it to the feature requests it backs.

Use this template

2 tables, 10 sample records.

Feedback

7 fields, 7 sample records; views: Inbox, By sentiment, Share feedback.

SummarySingle line textCustomerSingle line textChannelSingle selectSentimentSingle selectReceivedDateFeature requestLink to another recordQuoteLong text
Wants a calendar syncNorthwind TradersSales callNeutralOct 21, 2026Calendar syncWe live in our calendars; deadlines should show up there.
Loves the keyboard shortcutsInitechSurveyPositiveOct 19, 2026Feels faster than a spreadsheet.
Import from Excel failedVandelay IndustriesSupport ticketNegativeOct 24, 2026Excel import
Needs approvals on recordsUmbrella HealthInterviewNeutralOct 12, 2026Record approvals
Asked for Excel import againGlobexCommunityNegativeOct 26, 2026Excel import

Feature requests

5 fields, 3 sample records; views: All requests, Roadmap.

RequestSingle line textStatusSingle selectMentionsCountCustomersLookupFeedbackLink to another record
Calendar syncPlanned
Excel importBuilding
Record approvalsUnder review